Testimonials

Lorrie-Rae was amazing to work with. So responsive to our needs, helpful, not pushy, professional. Highly recommend.

Friendly staff and efficient service.

Very friendly and helpful staff

Had to make a claim on home insurance. The gentleman who answered the phone was able to get the process... read moreHad to make a claim on home insurance. The gentleman who answered the phone was able to get the process started right away. read less

Dawn helped us will all the paper work switching our car registration. Such a great person and explained everything to us.

Dawn is awesome, great customer service. Patrick is great too! 🙂

After the fiasco with the Glenmore location I chose to go to this location, where I was met with a... read moreAfter the fiasco with the Glenmore location I chose to go to this location, where I was met with a very knowledgeable person Dawn Clarke, who was just new 3 weeks. She loved talking to people, very personable. In fact I even asked for her card which she did not have but wrote her name and direct # on the back of a business card. Thank you Dawn I will come back and see you for my next insurance need After the fiasco with the Glenmore location I chose to go to this location, where I was met with a very knowledgeable person Dawn Clarke, who was just new 3 weeks. She loved talking to people, very personable. In fact I even asked for her … More read less

Thank you Patrick for being such a pleasure to deal with. You were very knowledgeable and efficient with our... read moreThank you Patrick for being such a pleasure to deal with. You were very knowledgeable and efficient with our insurance needs. If you are in Kelowna and need auto insurance I highly recommend these guys. read less

Janelle, Lynne, and Bev have all been a pleasure to deal with. Very friendly and professional staff.

Janelle, Lynne, and Bev have all been a pleasure to deal with. Very friendly and professional staff.

Positive: Professionalism , Quality , Responsiveness , Value Thank you so much Patrick and Sonia at the Glen Park Village... read morePositive: Professionalism , Quality , Responsiveness , Value Thank you so much Patrick and Sonia at the Glen Park Village branch, for all the help you gave in setting us up. It was such a pleasure to speak with you in person, not needing an appointment and getting so much help. We were very pleased. read less

Patrick is the best agent I have ever met, I definitely recommend him!

Very helpful with information concerning insurance questions for driving in the United States.

Very helpful with information concerning insurance questions for driving in the United States.

The staff is great, helped me a lot, thank you very much!

Thank you Anupam Jaswal. She was super helpful. I was short on time and had a bit of an emergency... read moreThank you Anupam Jaswal. She was super helpful. I was short on time and had a bit of an emergency and she helped me out right as she was about to close, remotely. Saved the day for me, thank you so much!!! read less

Positive: Professionalism , Quality , Responsiveness , Value Patrick was polite, with a positive attitude and a great help. Explained... read morePositive: Professionalism , Quality , Responsiveness , Value Patrick was polite, with a positive attitude and a great help. Explained everything perfectly. I would use Patrick for all my insurance needs. read less

Switched around for a few years but this is the only place I frequent now! Super down to earth yet... read moreSwitched around for a few years but this is the only place I frequent now! Super down to earth yet professional employees, who will go out of the way to see you are happy! read less

Friendly staff, agent Janelle who helped me was knowledgable and friendly. Will go back for tenants insurance.

Friendly, knowledgeable staff have kept my fiancee and I coming back here for years for our insurance services.

Jill made my experience there a little less stressful. Got my plates switched from Alberta to BC in almost no... read moreJill made my experience there a little less stressful. Got my plates switched from Alberta to BC in almost no time. She wasn't fond of the slush and snow to be honest! 🤣🤣🤣 an absolute pleasure to deal with though. read less

Very professional, always courteous.

Switched around for a few years but this is the only place I frequent now! Super down to earth yet... read moreSwitched around for a few years but this is the only place I frequent now! Super down to earth yet professional employees, who will go out of the way to see you are happy! read less

Friendly staff, agent Janelle who helped me was knowledgable and friendly. Will go back for tenants insurance.

Friendly, knowledgeable staff have kept my fiancee and I coming back here for years for our insurance services.

Jill made my experience there a little less stressful. Got my plates switched from Alberta to BC in almost no... read moreJill made my experience there a little less stressful. Got my plates switched from Alberta to BC in almost no time. She wasn't fond of the slush and snow to be honest! 🤣🤣🤣 an absolute pleasure to deal with though. read less

Very professional, always courteous.

Patrick is the best insurance guy I have ever dealt with!! I would give a 10 but google only let's... read morePatrick is the best insurance guy I have ever dealt with!! I would give a 10 but google only let's me do a 5. Great insurance place!! read less

Very knowledgeable and helpful folks. Patrick and the crew always go the extra mile. Highly recommend.

Patrick helped me out when my car was written off in the summer. Car sat insured for a month before... read morePatrick helped me out when my car was written off in the summer. Car sat insured for a month before I had it removed, didn't realize I could get that money back until Patrick did all the work. Highly recommend, both Patrick and Roy are knowledgeable and helpful. Patrick helped me out when my car was written off in the summer. Car sat insured for a month before I had it removed, didn't realize I could get that money back until Patrick did all the work. … More read less

Positive: Professionalism , Quality , Responsiveness Ann was great to work with! She was very nice and professional and helped... read morePositive: Professionalism , Quality , Responsiveness Ann was great to work with! She was very nice and professional and helped us every step of the way. We will definitely be contacting her again for our insurance needs read less

Great place. Thanks to Ann for her help. She’s been great help during the pandemic when I got my insurance... read moreGreat place. Thanks to Ann for her help. She’s been great help during the pandemic when I got my insurance done by phone call. She was very patient. Will definitely go here next time. Thanks Ann read less

Positive: Professionalism , Quality , Responsiveness I've been using Kelowna Valley for a few years now and their service has... read morePositive: Professionalism , Quality , Responsiveness I've been using Kelowna Valley for a few years now and their service has always been prompt, friendly, and efficient. Today I renewed my my auto insurance over the phone to reduce my time in public places during lockdown and I spoke with Ann Jaswal- she was very nice and quickly had me sorted out and ready to go! Strongly recommend these folks. I've been using Kelowna Valley for a few years now and their service has always been prompt, friendly, and efficient. Today I renewed my my auto insurance over the phone to reduce my time in public places during lockdown and I spoke with … More read less

Positive: Professionalism , Responsiveness I had an appointment with Patrick for our wedding license. He was extremely kind, and... read morePositive: Professionalism , Responsiveness I had an appointment with Patrick for our wedding license. He was extremely kind, and made the whole process very easy. He was respectful during COVID of following the appropriate protocol from the PHO. Even sanitized my seat before sitting down! Patrick clearly explained all the details regarding our wedding license. I highly recommend working with him and Kelowna Valley Insurance Services GLENMORE again! I had an appointment with Patrick for our wedding license. He was extremely kind, and made the whole process very easy. He was respectful during COVID of following the appropriate protocol from the PHO. Even sanitized my seat before … More read less

Patrick was a delight to work with. He made the visit efficient, stress-free, and was very friendly. Insurance makes my... read morePatrick was a delight to work with. He made the visit efficient, stress-free, and was very friendly. Insurance makes my head spin and he explained things patiently, thoroughly, and clearly, and was also caring and light-hearted, which helps so much. Thank you! read less

Thanks to Ann Jaswal who insured my vehicle very quickly, appreciate the service provided by her. Thanks again. Thanks to... read moreThanks to Ann Jaswal who insured my vehicle very quickly, appreciate the service provided by her. Thanks again. Thanks to Ann Jaswal who insured my vehicle very quickly, appreciate the service provided by her. … More read less

Best insurance place in the glenmore area. All the staff is friendly and very helpful.

We got our marriage license with Patrick this morning. He was warm, personable, and thorough. Would 100% recommend.

Positive: Professionalism We dropped in to renew with ICBC. Patrick was very courteous and professional. He was extremely helpful, friendly... read morePositive: Professionalism We dropped in to renew with ICBC. Patrick was very courteous and professional. He was extremely helpful, friendly and introduced us to services we didn’t know about before. Great service! read less

Positive: Professionalism , Quality , Responsiveness , Value Ann was extremely helpful and tried to find the best possible coverage... read morePositive: Professionalism , Quality , Responsiveness , Value Ann was extremely helpful and tried to find the best possible coverage for a competitive price. I had a private policy in place with another brokerage. I requested to cancel that one and placed full coverage with ICBC. When there was a glitch in ICBC system she explained she would need to call them and didn't want to keep me on hold and offered to email me when it was fixed. She did just that and made it a painless process.Ann is incredibly knowledgeable, professional and extremely careful amidst this pandemic. I very recently moved to the coast and Ann gave me all the options and I renewed by phone and email. I was greatful I could do by phone and email and not make a trip up here. I would highly recommend Ann to anyone for their auto insurance needs. Ann was extremely helpful and tried to find the best possible coverage for a competitive price. I had a private policy in place with another brokerage. I requested to cancel that one and placed full coverage with ICBC. When there was a … More read less

Positive: Professionalism , Responsiveness Super friendly and knowledgeable. Amazing place to go for your insurance needs.

Big thank you to Ann for helping sort out my insurance all over the phone due to Covid. Her excellent... read moreBig thank you to Ann for helping sort out my insurance all over the phone due to Covid. Her excellent communication skills and knowledge led to a very pleasant experience for myself! Definitely recommend going to Ann for anything insurance related, she helped me out a ton! read less

Positive: Professionalism , Responsiveness Patrick is friendly and very helpful definitely i will recommend to anyone.

Excellent service from Patrick, as usual over the last 10 years.

Patrick makes it simple and easy, he is the best insurance agent and we try to make a point of... read morePatrick makes it simple and easy, he is the best insurance agent and we try to make a point of getting our insurance here. read less

Positive: Professionalism Knowledgeable, helpful, and kind staff. Thank you Patrick.

Staff were so friendly and helpful. Loved it. Patrick took a really good care of our insurance needs.

Ann was great in handling my inquiries and request, she provides additional information and resources on how to deal with... read moreAnn was great in handling my inquiries and request, she provides additional information and resources on how to deal with my concerns. read less

Great customer service by ANN

Positive: Professionalism , Responsiveness Although there are man Auto Insurance offices throughout Kelowna, I chose Kelowna Valley Insurance on Kane... read morePositive: Professionalism , Responsiveness Although there are man Auto Insurance offices throughout Kelowna, I chose Kelowna Valley Insurance on Kane Road. All staff are professional and make transactions seamless. They explain all the details regarding ICBC yearly changes, and keep the language simple and understanding. Even though I am a BCAA member I have been going to KCIS on Kane for the past several years because of the excellent service I receive! Although there are man Auto Insurance offices throughout Kelowna, I chose Kelowna Valley Insurance on Kane Road. All staff are professional and make transactions seamless. They explain all the details regarding ICBC yearly changes, and … More read less

Positive: Professionalism , Responsiveness Patrick is very helpful, thorough, and knowledgable for all our home and auto insurance needs.

thank you to Ann for helping me today. Her excellent communication skills and knowledge led to a very pleasant experience... read morethank you to Ann for helping me today. Her excellent communication skills and knowledge led to a very pleasant experience for myself! Definitely recommend going to Ann for anything insurance related, she helped me out ! read less

We dealt with Janelle who provided us with excellent service and in a very efficient manner.

Auto ( ICBC ) Insurance & Home Insurance

Very careful during Covid to wipe and clean between customers.

Lorrie-Rae was such a great help in assisting with finding the best insurance for my unique situation. Highly recommend!

Great long term staff.....

Was able to save on my home insurance. Thanks again! Sebastiaan

Very nice staff!!!!😀

We dealt with Janelle who provided us with excellent service and in a very efficient manner.

Auto ( ICBC ) Insurance & Home Insurance

Very careful during Covid to wipe and clean between customers.

Lorrie-Rae was such a great help in assisting with finding the best insurance for my unique situation. Highly recommend!

Great long term staff.....

Was able to save on my home insurance. Thanks again! Sebastiaan

Very nice staff!!!!😀

Positive: Professionalism , Quality , Responsiveness , Value Customer Service is #1! So pleased with the awesome staff. All are... read morePositive: Professionalism , Quality , Responsiveness , Value Customer Service is #1! So pleased with the awesome staff. All are very knowledgeable and helpful. Patrick is fantastic, he is also informative and quick. Convenient location, renewal voicemail reminders, easy free parking and not often a lineup if ever! I would highly recommend this local business. read less

Positive: Professionalism Patrick was very professional, thorough and helpful with a difficult problem of renewing auto insurance for an out-of-country... read morePositive: Professionalism Patrick was very professional, thorough and helpful with a difficult problem of renewing auto insurance for an out-of-country owner, using email and video call. His problem-solving friendly up-beat manner made it a pleasure doing business there. read less

Positive: Professionalism , Quality We stopped in at this insurance provider after driving by 2 others that were closed due... read morePositive: Professionalism , Quality We stopped in at this insurance provider after driving by 2 others that were closed due to Covid-19 restrictions. Patrick was very welcoming, informative and efficient. His easygoing and humorous personality put us at ease and ensured we would be future car and possible home insurance clients. Had a great experience and highly recommend the Glen Park Village office at 1960 Kane Road. We stopped in at this insurance provider after driving by 2 others that were closed due to Covid-19 restrictions. Patrick was very welcoming, informative and efficient. His easygoing and humorous personality put us at ease and ensured we … More read less

Positive: Professionalism , Quality , Responsiveness , Value Thanks to Patrick for patiently answering all my questions. A very... read morePositive: Professionalism , Quality , Responsiveness , Value Thanks to Patrick for patiently answering all my questions. A very friendly, professional, and conscientious fellow. read less

Positive: Professionalism , Responsiveness I want to send a Thank you to Lynn for helping me with my insurance via... read morePositive: Professionalism , Responsiveness I want to send a Thank you to Lynn for helping me with my insurance via the telephone in our new world. I really appreciated her ability to clearly explain the options regarding having other drivers use your vehicle. My decal and papers arrived in a timely manner. Thank you read less

We would like to let people know about the great service we received from Patrick at the Glenmore office. In... read moreWe would like to let people know about the great service we received from Patrick at the Glenmore office. In a trying time with regards to an insurance problem he was more than understanding and a pleasure to deal with. He told us that an insurance adjuster would call the next day and he himself bond to ensure that that had happened read less

I have been going to Kelowna Valley Insurance Services at 1960 Kane Road because I have found Patrick Davis to... read moreI have been going to Kelowna Valley Insurance Services at 1960 Kane Road because I have found Patrick Davis to have been extremely efficient and he gives all the information one needs to know in a simple and clear manner. I will continue to see Patrick when my various insurances come due read less

two weeks ago, I walked into Kelowna Valley Insurance Service on Kane Road, Kelowna, BC. I spoke to... read moretwo weeks ago, I walked into Kelowna Valley Insurance Service on Kane Road, Kelowna, BC. I spoke to Patrick, Glen Park Village Office what all is required for me to do with selling my Automobile, when I have a buyer. He gave me complete information, he was very professional but at the same time, he had wonderful mannerism, I was impressed. I later returned yesterday, Dec 18th with a buyer for my Automobile. He again, was professional, courteous, and his mannerism was also fantastic. He informed the buyers (husband/wife) everything about what is available for insuring their automobile. He left NOTHING OUT, he was acknowledgeable, one would not know he was selling car insurance. it was important for Patrick to present all what ICBC has to offer to them. Please thank the Human Resources Dept, knowing who to hire. The Dept. did chose the right person to work in your office as an Insurance Representative. I will when my Tenant Insurance is due, I will definitely be returning to Patrick at Glen Park Village Kane Road, Kelowna to receive his professional advice. Thank you I want him to have the highest level of stars. Maggie Sharpe December 20th, 2019. two weeks ago, I walked into Kelowna Valley Insurance Service on Kane Road, Kelowna, BC. I spoke to Patrick, Glen Park Village Office what all is required for me to do with selling my Automobile, when I have a buyer. … More read less

A great place. Ann was amazingly helpful with a complicated policy, patient with my inquiries, walking through options and setting... read moreA great place. Ann was amazingly helpful with a complicated policy, patient with my inquiries, walking through options and setting up a perfect auto insurance plan. I highly recommend this place. read less

Great customer service

Kelowna Valley Insurance handles all my insurance needs. The help me with vehicle insurance for my household, my business, my... read moreKelowna Valley Insurance handles all my insurance needs. The help me with vehicle insurance for my household, my business, my house insurance, and everything in between. They even offer travel insurance that I use for quick trips to u.s. . They do everything over the phone if needed. Always professional great service. I would not go anywhere else for my insurance needs. They even call in advance to remind me if any of the insurance policies are expiring and make it very easy for me to renew. Kelowna Valley Insurance handles all my insurance needs. The help me with vehicle insurance for my household, my business, my house insurance, and everything in between. They even offer travel insurance that I use for quick trips to u.s. . … More read less

I have been working with them for the past year and the whole team is amazing. Great service and support... read moreI have been working with them for the past year and the whole team is amazing. Great service and support for business insurance and car insurance. Lynn is super knowledgeable about car insurance options and she's always one step ahead finding the best solution for everything. read less

If there is something beyond the five stars -like a superstar- then Belinda deserves it. If you are looking... read moreIf there is something beyond the five stars -like a superstar- then Belinda deserves it. If you are looking for insurance for your startup or business, and you don't know what coverage or what insurance company is the right for you; She is the person to go to. She turns complex things to simple. Besides her professional work, she is very kind. If there is something beyond the five stars -like a superstar- then Belinda deserves it. If you are looking for insurance for your startup or business, and you don't … More read less

Will be coming back to see Lynn for all my insurance. She was able to handle all my questions... read moreWill be coming back to see Lynn for all my insurance. She was able to handle all my questions and got me set up and reduced my insurance cost. read less

Fast friendly one stop insurance agent

Great place to get insurance your in and out in 10 min or less and the insurance brokers on site... read moreGreat place to get insurance your in and out in 10 min or less and the insurance brokers on site will not press you to add more insurance you don’t need they’ll ask if you have any questions and will help you as best as they can read less

Great customer service

Kelowna Valley Insurance handles all my insurance needs. The help me with vehicle insurance for my household, my business, my... read moreKelowna Valley Insurance handles all my insurance needs. The help me with vehicle insurance for my household, my business, my house insurance, and everything in between. They even offer travel insurance that I use for quick trips to u.s. . They do everything over the phone if needed. Always professional great service. I would not go anywhere else for my insurance needs. They even call in advance to remind me if any of the insurance policies are expiring and make it very easy for me to renew. Kelowna Valley Insurance handles all my insurance needs. The help me with vehicle insurance for my household, my business, my house insurance, and everything in between. They even offer travel insurance that I use for quick trips to u.s. . … More read less

I have been working with them for the past year and the whole team is amazing. Great service and support... read moreI have been working with them for the past year and the whole team is amazing. Great service and support for business insurance and car insurance. Lynn is super knowledgeable about car insurance options and she's always one step ahead finding the best solution for everything. read less

If there is something beyond the five stars -like a superstar- then Belinda deserves it. If you are looking... read moreIf there is something beyond the five stars -like a superstar- then Belinda deserves it. If you are looking for insurance for your startup or business, and you don't know what coverage or what insurance company is the right for you; She is the person to go to. She turns complex things to simple. Besides her professional work, she is very kind. If there is something beyond the five stars -like a superstar- then Belinda deserves it. If you are looking for insurance for your startup or business, and you don't … More read less

Will be coming back to see Lynn for all my insurance. She was able to handle all my questions... read moreWill be coming back to see Lynn for all my insurance. She was able to handle all my questions and got me set up and reduced my insurance cost. read less

Fast friendly one stop insurance agent

Great place to get insurance your in and out in 10 min or less and the insurance brokers on site... read moreGreat place to get insurance your in and out in 10 min or less and the insurance brokers on site will not press you to add more insurance you don’t need they’ll ask if you have any questions and will help you as best as they can read less

Great place,and very friendly staff. Special thanks to Ann - a great person. She would ask questions that may help... read moreGreat place,and very friendly staff. Special thanks to Ann - a great person. She would ask questions that may help you save money, and will give you you all the info you need. read less

Ann was a very competent insurance agent, she saved me money where other companies didn't care to even check if... read moreAnn was a very competent insurance agent, she saved me money where other companies didn't care to even check if they could've saved more money. I am very impressed. read less

Patrick was extremely helpful with our questions and concerns. Very professional with a fantastic sense of humour and great advice.... read morePatrick was extremely helpful with our questions and concerns. Very professional with a fantastic sense of humour and great advice. Definitely recommend!! read less

We went to see Patrick about our house insurance. He was so informative and helpful. Explained everything in... read moreWe went to see Patrick about our house insurance. He was so informative and helpful. Explained everything in the policy and gave us the best advice. Thanks so much Patrick. Kelowna Valley Insurance has a new client for life. read less

I went to Patrick at Kelowna Valley Insurance and he was very helpful and fantastic. I would highly recommend you... read moreI went to Patrick at Kelowna Valley Insurance and he was very helpful and fantastic. I would highly recommend you to go and see him! you will get great service with the best joke. read less

Since moving here from out of province Dorothy Juda from Kelowna Valley Insurance has been absolutely top notch. We... read moreSince moving here from out of province Dorothy Juda from Kelowna Valley Insurance has been absolutely top notch. We have worked with her on out of province vehicle transfers, drivers extracts necessary for ICBC discount and travel insurance. She is very knowledgeable. I would recommend her services 100%. read less

Friendly staff.....fast and painless, happy experience. They know there business, seller forgot to sign parts of the paperwork...and they caught... read moreFriendly staff.....fast and painless, happy experience. They know there business, seller forgot to sign parts of the paperwork...and they caught it right away. read less

I went to Ann at Kelowna Valley Insurance and she was very helpful! I would highly recommend you go see her!

Great Service. Friendly Advice. Highly recommend Kelowna Valley!

I have been consistently impressed with the quality of advice and friendly, efficient service at Kelowna Valley Insurance at Glen... read moreI have been consistently impressed with the quality of advice and friendly, efficient service at Kelowna Valley Insurance at Glen Park. They clearly have my best interests at heart when I seek their advice on insurance. read less

Ann was awesome with me today!!! Loved the service and will be going back

Lynn is the best! Super friendly and loves helping her clients.

Lynn was friendly and just got the insurance processed so efficiently. Great experience.

Have dealt with this company for the past 2 years and they have been none short then amazing, holly has... read moreHave dealt with this company for the past 2 years and they have been none short then amazing, holly has been our Rep and she was amazing through the years always on task and very good with communication as well finding us the best deal possible. Will always recommend holly to anyone loojloo for property or house insurance read less

Over the past few days we have dealt with Jason from Kelowna Valley Insurance. He was extremely helpful and knowledgable... read moreOver the past few days we have dealt with Jason from Kelowna Valley Insurance. He was extremely helpful and knowledgable with getting us home insurance during this fire season. I would 100% recommend anyone looking for home insurance to get in contact with Jason! Great customer service. read less

Lynn is the best! Super friendly and loves helping her clients.

Lynn was friendly and just got the insurance processed so efficiently. Great experience.

Have dealt with this company for the past 2 years and they have been none short then amazing, holly has... read moreHave dealt with this company for the past 2 years and they have been none short then amazing, holly has been our Rep and she was amazing through the years always on task and very good with communication as well finding us the best deal possible. Will always recommend holly to anyone loojloo for property or house insurance read less

Over the past few days we have dealt with Jason from Kelowna Valley Insurance. He was extremely helpful and knowledgable... read moreOver the past few days we have dealt with Jason from Kelowna Valley Insurance. He was extremely helpful and knowledgable with getting us home insurance during this fire season. I would 100% recommend anyone looking for home insurance to get in contact with Jason! Great customer service. read less

Very helpful obtaining my marriage license

Have never had any issues here 🙂

I was in process to buy a place. I was helped by Dorthy at kane Rd location. She definitely knows... read moreI was in process to buy a place. I was helped by Dorthy at kane Rd location. She definitely knows her house insurance stuff. She was very knowledgeable and friendly. She made the process very easy to understand. I would highly recommend getting her advice before buying home insurance. read less

Great service. We always deal with Patrick and he's fantastic. Easy to talk to and very helpful!

Excellent service every time.